Privacy Policy
Last updated: March 2026
Information We Collect
When you interact with Sanctum through our website, Discord server, or VRChat worlds, we may collect the following information:
- Discord account information (username, avatar) when you authenticate through our platform
- VRChat user ID when you visit our worlds (collected anonymously for attendance tracking)
- Email address if you subscribe to our newsletter or make a purchase
- Usage data and analytics to improve our services
How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Track event attendance and community engagement
- Process merch orders and support requests
- Send event notifications and community updates (with your consent)
- Improve our VRChat worlds and event experiences
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers (Stripe for payments, Discord for authentication)
- Printful for merch order fulfillment
- Analytics services to understand site usage
Data Retention
We retain your data only as long as necessary to provide our services. You can request deletion of your data at any time by contacting us through Discord.
Cookies
Our website uses essential cookies for authentication and preferences. We do not use tracking cookies or third-party advertising cookies.
Contact
For privacy-related questions or data deletion requests, reach out to us on our Discord server or email privacy@sanctumvr.com.